Shipping/Return Policy

Shipping Policy

  • All orders within Pakistan are delivered in 3 to 5 business days. However, due to logistical bottlenecks, it might not always be possible to ensure last-mile delivery to all areas within a specific time frame.
  • Orders received after 2 pm will be dispatched the next day.
  • Orders received on Sundays or National holidays will be processed and shipped on the next business day.


Return Policy

  • Organic Co endeavors to do everything possible to make you happy and ensure your needs are satisfied. In the unlikely event that you do not like our product, we promise to take them back and reimburse the product cost if returned without the use and within an acceptable time period.
  • Our policy states, the acceptable period of time of 7 days. If 7 days have passed by since your purchase, unfortunately, we cannot offer you any refund or exchanges.
  • To be eligible for the return, your item must be unused and in the same condition as you received it. It must also be in the same packaging as received.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged at the time of delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your exchanges will be processed and shipped within 2 business days.

Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

To complete your return, we require a receipt or proof of purchase.

 Please contact us for more information:

Email: contact@organicco.pk

Phone: +92-300-0562620