Terms and Conditions

Terms and Conditions

Payment

Payments will be charged upon delivery of the goods. No goods shall be supplied without payment. Payment will be taken in cash upon delivery.

Delivery Time

When we have the items of your order in stock it is dispatched within 1 business days.

 

Stock

Items ordered that are in stock should be dispatched within 24 hours of the order being placed. Organic Co holds limited stock in our store and sometimes your order maybe placed in a queue to be roasted, we will try and inform you if this is the case and when you can expect delivery.

Claims

Claims arising from damage, delay or partial loss of the goods in transit must be made in writing to Organic Co within 2 working days of delivery. Organic Co shall be afforded reasonable opportunity to investigate any claim made hereunder, and the Customer shall, if so requested in writing or verbally by Organic Co, promptly return any of the goods subject to any claim and any packing materials securely packaged to Organic Co for examination.

Liability

• If the Customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, Organic Co shall at its option, replace them with similar goods.
• If the Customer establishes that any of the goods are defective Organic Co shall at its option, replace them with similar goods.

Privacy Policy

• We are committed to protecting your privacy. We do not sell or rent the information you provide us to anyone.